A to Z Guide

Cash, MasterCard, Visa, American Express, and Discover are all accepted methods of payment at the Saffire Venue.

Personal checks must include name, address, driver’s license number, and telephone. No out-of-state checks are accepted at the Ticket Office. Company checks are accepted for group ticket orders only.

The Saffire Venue reserves seating for guests with visual and mobility impairments. To ensure we provide the best service, contact our administrative team directly to discuss and identify any needs and/or concerns you may have. If special ADA accommodation is requested, contact our administrative team directly at least 72 hours prior to the start of the event.

There is ADA / accessible seating on all levels of the arena, which include: the floor, lower level and upper level.

All ADA / accessible seating locations will provide a clear viewing of shows and events. All accessible seating positions will be exclusively reserved for guests who are wheelchair users or have severe physical limitations. Accessible seating is available on a first come first serve basis.

Contact
(512)430-1123
info@saffire.com

All tickets are subject to a facility fee. The facility fee is built into the advertised price of the ticket. The price you see listed on our website is the price you pay when purchasing in-person at the Box Office. Purchasing tickets at the Box Office is the only way to avoid service fees.

When purchasing online at saffiretix.com, there are several additional fees added on. Generally, there is a Service Fee/Charge and Order Processing Fee, a Resale Service Fee, a Delivery Price, a Facility Charge, and Taxes included. Service fees are charged on all online SaffireTix orders on a per ticket basis to cover the costs that allow SaffireTix and Saffire Venue to provide a range of convenient purchasing options. Fees vary by event and ticket price.

Baby changing stations can be found in public restrooms located throughout the facility.

All guests will be subject to a search of their person and possessions when entering the Saffice Venue. Guests should be prepared to open their bags for inspection and may be asked by security to shift and possibly remove the contents.